About us

Welcome to Acaboom

At Acaboom, we are revolutionising the property market by transforming the way estate agents present their services and communicate with clients. Founded in 2016 by industry expert Brian Farrell, Acaboom has quickly become a leading provider of innovative property presentation and client communication tools. Our mission is to empower estate agents with the technology they need to enhance their efficiency, effectiveness, and success in an increasingly competitive market.

Watch what we do here.

What does Acaboom do?

Acaboom is a market appraisal toolkit that helps leading agents across every stage of the market appraisal journey.

Acaboom provides tools for leading agents to differentiate themselves before, during and after the market appraisal. From smart pre appointment presentations, proposals and client nurturing – it’s all designed to win instructions.

Our journey

From our inception, Acaboom has been dedicated to helping estate agents stand out from the crowd. In 2017, we onboarded our first major clients. By 2020, during the challenges of social distancing, Acaboom served a significant portion of the UK property market by enabling virtual and paperless market appraisals. Our solutions provided a seamless transition to remote operations, ensuring estate agents could continue to deliver exceptional service without interruption.

Milestones and achievements

  • 2016: Acaboom was founded by Brian Farrell.
  • 2017: Acaboom secured its first major clients.
  • 2020: Supported a large proportion of the UK property market during social distancing with virtual and paperless market appraisals.
  • 2022: Continued innovation and expansion, including the launch of new features and services. Our commitment to excellence has not gone unnoticed. Acaboom has been honoured with several industry awards, recognizing our innovative approach and significant impact on the property market.

Our app’s evolution

Acaboom is constantly evolving to meet the needs of our clients. Our app offers a comprehensive suite of features designed to enhance every aspect of the estate agent’s workflow:

  • Priority Prospects: Released in 2024, this feature scores every client based on their engagement across various touchpoints, helping agents focus on the most promising leads.
  • AI Technology: We are integrating advanced AI technology to provide even more accurate market updates and predictive analytics.
  • Market Update Reports: New, updated reports offer deeper insights into market trends and client behaviour.

Our values

  • Innovation: We are committed to continuous improvement and staying at the forefront of technology.
  • Client Focus: Our clients’ success is our success. We prioritize their needs and work to provide solutions that deliver real value.
  • Integrity: We operate with honesty and transparency, building trust with our clients through every interaction.
  • Excellence: We strive for excellence in everything we do, from our products to our customer service.

Meet the team

Our team is composed of dedicated professionals who are passionate about property and technology.  Each team member brings invaluable expertise and commitment to excellence.

Our team

Abi Teale Abi Teale

Abi Teale

Senior Operations Manager

Abi joined Acaboom from an operational supply chain background, bringing strong people management skills and a focus on robust processes while allowing individuality within teams. Outside of work, she enjoys paddle boarding, wild swimming and hiking.

Sarah Blake Sarah Blake

Sarah Blake

Sales Manager

Sarah has over 20 years’ experience in estate agency and brings a deep understanding of what it takes to help agents stand out and win instructions. Based in Surrey, she is passionate about property and is also a Master Scuba Diving Instructor.

Ann Ford Ann Ford

Ann Ford

Head of Training

Ann is our master trainer, well-known in property, helping clients get set up with Acaboom and maximise its potential. She continues to support clients beyond onboarding with regular webinars full of tips and insights.

Emily Royal Emily Royal

Emily Royal

Key Accounts Manager

Emily is our Key Accounts Manager, ensuring every client is delighted with Acaboom. A fan of Japanese supercars, she enjoys car shows in her spare time and has a home book collection large enough to rival a library.

Brian Farrell Brian Farrell

Brian Farrell

MD and Founder

Brian is the founder and MD of Acaboom and developed the concept after years in the prop tech sector from his experience when he was an agent himself.

Pavle Stojanovic Pavle Stojanovic

Pavle Stojanovic

Team Leader - Support

Pavle (pronounced Pav-lay) is a straight-talking Acaboom expert who supports clients with technical issues. A valued team member, he combines technical knowledge with humour in every team meeting.

Beth Jepson Beth Jepson

Beth Jepson

Project Manager Team Lead

Beth leads our client designs, shaping the look and feel of Acaboom presentations. An experienced video creator recognised by Stephen Fry, she ensures every detail is visually impactful and on brand.

Chris Yates Chris Yates

Chris Yates

Senior Technical Support Specialist

Chris is our longest-standing team member and product expert, playing a key role in shaping Acaboom as it is today. He is always focused on developing the next features to enhance the platform.

Alex Cunningham Alex Cunningham

Alex Cunningham

Project Manager

Alex is a highly capable project manager, known for staying calm under pressure and delivering with confidence. She ensures projects move forward smoothly and efficiently.

Liam Franks Liam Franks

Liam Franks

Support Analyst

Liam supports customers with their technical needs and is known for his speedy responses. He works across multiple areas of Acaboom and has deep expertise in how the product functions.

Maria Youens Maria Youens

Maria Youens

Project Manager

Maria has worked in property since the late 90s and brings extensive sector knowledge to the team. A respected figure in the industry, she helps clients get the very best from Acaboom.

Tracy Welsh Tracy Welsh

Tracy Welsh

Admin Support

Tracy supports contracts, clients and internal coordination across Acaboom. She ensures both internal and external teams are aligned and working together smoothly.

Anel Pervan Anel Pervan

Anel Pervan

Support Analyst

Anel is our support specialist with a B.A. in Civil Engineering, known for quick thinking and smart client responses. He helps clients confidently get up and running with Acaboom.

Anna Bojarowicz Anna Bojarowicz

Anna Bojarowicz

Project Manager

Anna is a highly conscientious Project Manager who ensures client projects run smoothly and on time. With a background in journalism, she brings precision and strong communication skills to the team.

Gonxhe Dika Trena Gonxhe Dika Trena

Gonxhe Dika Trena

Project Delivery & Design Coordinator

Gonxhe works across design and client teams, supporting presentation refreshes and redesigns. With a background in nursing, she ensures clients’ brands and USPs are always presented at their best.

Terri Da Silva Terri Da Silva

Terri Da Silva

Operations Manager

Terri is Operations Manager at Acaboom, bringing extensive experience in simplifying processes and fostering productive work environments. She focuses on collaboration to drive high standards of service delivery.

Jess Macphail Jess Macphail

Jess Macphail

Client Support & Delivery

Jess brings experience from teaching, tech and luxury yachting, combining organisation and adaptability in her role. She supports both internal teams and clients to ensure everything runs seamlessly.

Pam Van Rooyen Pam Van Rooyen

Pam Van Rooyen

Finance Coordindator

Pam heads up the Accounts Receivable department, bringing over 30 years of invaluable industry experience, knowledge, and expertise to the team. Her dedication, attention to detail, and wealth of experience have made her an invaluable part of the Acaboom Team. When she's not behind her desk, Pam enjoys spending quality time with her family and making lasting memories together.

Molly Batchelor Molly Batchelor

Molly Batchelor

CRM and Client Coordinator

Molly is a friendly, reliable and detail-focused professional with six years’ experience in estate agency, where she was recognised as a high performer and consistently delivered results. She brings strong organisation, energy and a client-focused mindset to Acaboom, supporting our client-facing teams.